Consultancy -  optimise your telecoms spend

 

As corporate telecoms becomes more complex, the need to be able to analyse the usage becomes more important, but at the same time harder to achieve due to lack or tools and skills. Gartner research suggests up to 45% savings can be made through optimal management, rather than negotiated price, without reducing service quality.

 

iHub provides a consultancy service that specialises in the optimisation and management of corporate telecoms services. We help you align your telecoms networks with industry best practice.

 

Our services

We provide a complete telecoms management excellence program helping you to assess the performance of your existing environment, identify what improvements can be made and giving you the tools to manage your telecoms on an on-going basis. You will be assigned a specialist consultant who has access to our proprietary tools that analyse your usage profile and produce succinct management information.

 

Three step methodology

We have developed a tried and tested three-step approach to deliver optimised telecoms:

 

Health Check – a comprehensive review of your current environment with actions to bring it to industry best practice

 

Development of a telecoms management system – we document your ongoing management information processes and develop the right tools
 

Delivery of a fully managed service – we collect billing data, check it, produce and distribute  management reports and provide on-going advice

 

TMR

 

Features of the service

Independence – we have no hidden commissions/agendas

 

Accuracy – our systems re-process raw billing data, giving greater granuality and information not provided by supplier tools

 

Broad scope – we cover fixed, data and mobile telecoms as many savings lie in the interaction between discrete networks

 

Expert assessment –our specialist consultant reviews yourreports for you, identifying areas of interest

 

Proprietary tools and techniques – we have a range of software and hardware optimisation tools that we have developed or customised in-house

 

Proven track record – our service has delivered financial and operational improvements for our clients – references on request

 

 

 

 

 

 

 

 

 

 

Benefits of the service

 

  • A clear view of your telecoms usage
  • A telecoms service customised to best practice
  • Knowledge of unexpected telecoms usage
  • Dedicated telecoms management tools
  • Credits from suppliers if errors have been made
  • A lower-cost managed telecoms service
  • Personal usage management
        


 

 

Telecoms Management

 

 An example of geographical analysis of calls made to Customer Services