iHub way of working
iHub is Britain’s leading business hosted communications supplier. Using carrier grade technology throughout its network, it provides a robust, reliable and truly flexible business strength service.We believe that with our understanding of business requirements plus our passion for excellent customer service, we can provide the best solutions to simplify business communications, improve ways of working as well as reduce costs
Our aim is to make life simpler for our partners and their customers by taking away the technology headache and commercial complexity that has become part of the industry.
iHub only sells its products and services through distribution and, as its name implies, provides a service hub for wholesalers, resellers and dealers. We recognize that it is our channel partners who hold the key end user relationship. Our concentrated effort is best served by providing distribution with a service supplier that is easy to do business with and who provides a reliable and robust service .
We are independent and we try always to deal with non-proprietary technologies and companies that trade open standards. This ensures that our customers do not get locked into solutions that cannot be changed or only upgraded at enormous costs.
We provide our partners with on–line ordering and provisioning portals, real time billing portals as well as portals that allow partners to provide administration services for their customers.
The IP revolution has come of age and is set to change the way business communicates. It provides the business communication channel with numerous opportunities to build long term sustainable value. iHub is committed to providing its partners with a reliable, robust service supported by a highly motivated specialist team that always has customer service as it priority.